Cakes

Due to the nature of our products, we cannot accept returns or offer refunds once an order has been completed. However, if there is an issue with the quality or an error in the order on our part, please reach out within 24 hours so we can resolve it promptly. We value your satisfaction and are committed to ensuring our products meet high standards.

Since our treats are perishable and customized, all sales are final. We cannot accept returns or resell items. If you believe there was an error in your order, please contact us within 24 hours of receiving your items.

Exchanges are not accepted for perishable goods. For any concerns with your order, please reach out immediately upon receipt, and we will assess on a case-by-case basis if an exchange or correction is necessary.

We understand plans can change! Orders can be canceled up to 14 days before the scheduled pick-up or delivery date for a partial refund. Any cancellations made after this time will not be eligible for a refund, as work on your order may have already begun.

Custom Orders: All custom orders are subject to availability and may require a non-refundable deposit. Full payment is required prior to order completion.

Allergen Notice: Our bakery handles common allergens such as nuts, dairy, eggs, and gluten. We are not able to accommodate allergen-free orders at this time, so please keep this in mind when ordering for those with food allergies.

Quality Concerns: If there is a concern with the quality or presentation of your treats, please notify us with photos within 24 hours of receiving them, and we will work with you to find an appropriate solution.